Privacy Policy
Privacy Policy
At NORVA, your privacy is very important to us. This policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details processed securely through third-party providers.
- Order Information: Products purchased, order history, and delivery details.
- Technical Information: IP address, browser type, device type, and pages visited.
- Cookies & Tracking: Used to improve website performance, personalize your experience, and provide relevant offers.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support and respond to inquiries.
- Improve our website, products, and services.
- Send order confirmations and shipping updates.
- Send promotional offers if you have opted in.
- Comply with applicable legal and regulatory requirements.
3. Sharing Your Information
We do not sell your personal data.
However, we may share information with:
- Trusted third-party providers, such as payment processors, shipping companies, fulfillment providers, and analytics services, when necessary to provide our services.
- Legal authorities where required by law, regulation, court order, or other valid legal process.
4. Data Security
We take reasonable measures to protect your personal information.
We use secure systems and industry-standard safeguards to reduce the risk of unauthorized access, loss, misuse, or disclosure.
However, no online system or method of transmission can be guaranteed to be 100% secure.
5. Cookies
Our website may use cookies and similar technologies to:
- Remember your preferences.
- Track website traffic and performance.
- Improve your shopping experience.
- Provide more relevant content and advertising.
You may disable cookies through your browser settings, although some website features may not function properly as a result.
6. Your Rights
Depending on where you live, you may have the right to:
- Access, correct, or update your personal information.
- Request deletion of your personal data.
- Opt out of marketing communications at any time.
- Restrict or object to certain processing activities.
- Request additional information about how your personal data is used.
To exercise any applicable privacy rights, contact us at:
7. Retention of Data
We retain personal information only for as long as reasonably necessary to provide our services, process transactions, comply with legal obligations, maintain business records, resolve disputes, and enforce our agreements.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements.
The latest version will be posted on this page with an updated effective date.
9. Contact Us
For questions about this Privacy Policy or how NORVA handles your personal information, contact us at: